Slot Technician Supervisor

Mark Twain Casino; La Grange (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free Food

Employee Discounts

Paid Time Off

Medical, Dental, Vision

401(k) with Company Match

Life Insurance

Disability Insurance (Short & Long)

Legal and Identity Protection

Employee Assistance Plan

Job summary

Mark Twain Casino is seeking a Slot Technician Supervisor to oversee day-to-day operations of slot gaming devices and the maintenance team on the casino floor. This role ensures high performance of both gaming and non-gaming equipment and supports the Director of Casino Operations as needed.

The ideal candidate has strong communication skills, solid knowledge of gaming regulations, and a proven track record in slot tech supervision, with attention to safety and asset protection.

Qualifications

• Outstanding interpersonal and communication skills.
• Understanding of and experience complying with gaming regulations, both operations and technical standards.
• Working knowledge of slot and video games, technology, and equipment on the casino floor.
• Ability to multi-task and prioritize work demands.
• High level of discretion and confidentiality.
• Must be detail oriented.

Responsibilities

• Safeguards assets of the company.
• Supervises and directs slot machine maintenance personnel.
• Performs routine maintenance, overhauls, and modifications on slot machines.
• Assists Director of Casino Operations with duties as assigned.
• Observes slot machine play.
• Services machines when minor malfunctions occur.

Skills

Interpersonal skills

Regulatory compliance

Slot knowledge

Multi-tasking

Discretion

Attention to detail

Education

High School Diploma or GED

Tools

Excel

Job description

The Slot Technician Supervisor is responsible for the day to day supervision of slot gaming devices, technicians and non-gaming devices and their performance, both operationally and financially. Responsible for the overall maintenance on all slot equipment, both gaming and non-gaming. Supervision of the slot technician staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Safeguards assets of the company.
• Supervises and directs slot machine maintenance personnel
• Performs routine maintenance, overhauls, and modifications on slot machines
• Assists Director of Casino Operations with any duties assigned
• Observes slot machine play
• Services machines when minor malfunctions occur

SUPERVISORY RESPONSIBILITIES:

Authority over slot repair and maintenance activities. Supervises slot technicians as referenced in the slot department organization chart.

QUALIFICATIONS

• Outstanding interpersonal and communication skills
• Understanding of and experience complying with gaming regulations, both operations and technical standards.
• Working current knowledge of the various slot and video games, technology, and equipment found on the casino floor
• Ability to multi-task and prioritize work demands
• High level of discretion and confidentiality
• Must be detail oriented

EDUCATION and/or EXPERIENCE

• High School Diploma or GED
• Minimum of three years Slot Tech experience within a slot gaming operation

CERTIFICATES, LICENSES, REGISTRATIONS

Missouri Gaming Level II Gaming License required.

LANGUAGE SKILLS

Must be able to effectively communicate in English both verbal and written.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Must have high level computer skills with experience in excel.

REASONING ABILITY

Planning, remembering details, using arithmetic, reading, directing others, making decisions, discriminating colors, working rapidly, working at various tempos, concentrating amid distractions, remembering names & faces, examining & observing details

PHYSICAL DEMANDS

Standing, walking, reaching, kneeling, carrying, pulling, hearing, sitting, bending/stooping, observing, stretching, pushing, turning, balancing

Inside, noisy, hazards, secondary smoke and bright lights

The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.

EMPLOYEE BENEFITS INCLUDE:

• Free Food, Employee Discounts, Team Celebrations, Awards, and more...
• Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
• Paid Holidays for Full-Time Team Members
• Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
• 401(k) with Company Match
• Free Life Insurance for Full-Time Team Members
• Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identity Protection Insurance, and Pet Insurance.
• Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.

Preferred

MO Gaming License II

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.