Slot Floor Supervisor

Avi Resort and Casino; Laughlin Township (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Avi Resort and Casino in Laughlin, NV is seeking a Slot Department Supervisor to oversee day-to-day operations, training staff, and ensure guest experiences meet expectations. You will respond to escalated concerns, verify jackpots, monitor floor, and ensure compliance with Nevada gaming regulations.

Candidates should have at least 1 year in slot operations and basic math, data entry, and computer skills. This is a non-exempt full-time role offering opportunities to lead a fast-paced team in a

Qualifications

• High school diploma or equivalent.
• One year of experience in slot operations.
• Previous supervisory experience is helpful.
• Basic math skills.
• Basic data entry/computer skills.
• Must be at least 21 years of age.
• Knowledge of Microsoft Word and Excel is helpful.
• Knowledge of Player Development applications and slot systems, preferably Bally SDS and CMP.
• Previous money handling experience is preferred
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Responsibilities

• Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned.
• Resolves guest complaints with empathy while maintaining the security of company funds.
• Develops customer loyalty by consistently greeting known players.
• Monitors the slot floor to ensure a safe and clean environment for guests.
• Comply with Nevada gaming regulations and slot department procedures.
• Verifies jackpots and floor fills.
• Provide outstanding customer service in a timely manner to both guests and fellow team members.
• Performs other duties as assigned

Skills

Basic math skills

Basic data entry

Customer service orientation

Money handling experience

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Slot systems knowledge (Bally SDS & CMP)

Job description

Avi Resort and Casino in Laughlin, NV is seeking a Slot Department Supervisor to oversee day-to-day operations, training staff, and ensure guest experiences meet expectations. You will respond to escalated concerns, verify jackpots, monitor floor, and ensure compliance with Nevada gaming regulations.

Candidates should have at least 1 year in slot operations and basic math, data entry, and computer skills. This is a non-exempt full-time role offering opportunities to lead a fast-paced team in a