Slot Floor Supervisor

Avi-Resort-and-Casin; Laughlin Township (NV); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Gaming cards (work cards)

Alcohol Awareness training

Food Handler training

Job summary

Avi Resort and Casino in Laughlin, NV seeks a Slot Supervisor to assist with day-to-day operations and direct supervision of the Slot department, ensuring guest experiences meet expectations and that escalated concerns are managed professionally.

You will train and schedule staff, monitor the floor for safety and compliance with Nevada gaming rules, verify jackpots, and deliver outstanding service to guests and team members.

Qualifications

• High school diploma or equivalent.
• One year of experience in slot operations.
• Supervisory experience is helpful.
• Basic math skills.
• Basic data entry/computer skills.
• Must be at least 21 years of age.
• Knowledge of Word and Excel is helpful.
• Knowledge of Slot systems Bally SDS and CMP.
• Previous money handling experience preferred.
• Obtain and maintain required work cards.

Responsibilities

• Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff.
• Resolves guest complaints with empathy while maintaining security of company funds.
• Develops customer loyalty by greeting known players.
• Monitors the slot floor to ensure a safe and clean environment for guests.
• Comply with Nevada gaming regulations and slot department procedures.
• Verifies jackpots and floor fills.
• Provide outstanding customer service to guests and team members.
• Performs other duties as assigned.

Skills

One year of experience in slot ops

Supervisory experience helpful

Basic math skills

Basic data entry

Microsoft Word

Microsoft Excel

Right to work in US

Education

High school diploma or equivalent

Tools

Bally SDS

CMP

Job description

About the Organization It is the intent of the Avi Resort and Casino, a wholly owned subsidiary of the Fort Mojave Indian Tribe, to abide by applicable Federal Equal Employment Opportunity laws consistent with Indian Preference Laws and in conformity with the Fort Mojave Tribal Employment Rights and Ordinances. All applicants are considered on the basis of their ability to do the job without regard to individual race, religion, color, sex, age, national origin, political affiliation or physical, mental or emotional disabilities or veteran status. All statements contained herein are true to the best of my knowledge. I understand that misrepresentation, omission of facts or falsification of the application will render the application void, or if hired, may result in immediate termination of employment.

Description

Responsible for assisting with the day to day operation and direct supervision of assigned activities within the Slot department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges.

Essential Functions and Responsibilities

• Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned
• Resolves guest complaints with empathy while maintaining the security of company funds.
• Develops customer loyalty by consistently greeting known players
• Monitors the slot floor to ensure a safe and clean environment for guests
• Comply with Nevada gaming regulations and slot department procedures.
• Verifies jackpots and floor fills
• Provide outstanding customer service in a timely manner to both guests and fellow team members
• Performs other duties as assigned

Position Requirements

Qualifications

• High school diploma or equivalent
• One year of experience in slot operations
• Previous supervisory experience is helpful
• Basic math skills.
• Basic data entry/computer skills.
• Must be at least 21 years of age.
• Knowledge of Microsoft Word and Excel is helpful.
• Knowledge of Player Development applications and slot systems, preferably Bally SDS and CMP.
• Previous money handling experience is preferred
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Gaming
• Alcohol Awareness
• Food Handler

Physical Requirements

• Frequently required to walk, stand or sit for long periods
• Use hands to hold tools and/or equipment required for position
• Reach with hands and arms
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment Potential Conditions

The work environment is characterized as a casino setting requiring multi-tasking, where computers and standard office equipment will be supplied and used as a part of the job. The noise level in the work environment is usually moderate to loud requiring service to guests who may be smoking and/or drinking alcohol. The work environment is a smoking environment in the building as well as occasional work outdoors as needed. Work schedule varies including weekends, holidays and special events.

Position Status Full Time

Exempt/Non-Exempt Non-Exempt

Open Date 10/28/2026

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.