Slot Floor Supervisor - Guest Experience & Team Leader

Avi-Resort-and-Casin; Laughlin Township (NV); Presencial; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Gaming cards (work cards)

Alcohol Awareness training

Food Handler training

Descripción de la vacante

Avi Resort and Casino in Laughlin, NV seeks a Slot Supervisor to assist with day-to-day operations and direct supervision of the Slot department, ensuring guest experiences meet expectations and that escalated concerns are managed professionally.

You will train and schedule staff, monitor the floor for safety and compliance with Nevada gaming rules, verify jackpots, and deliver outstanding service to guests and team members.

Formación

• High school diploma or equivalent.
• One year of experience in slot operations.
• Supervisory experience is helpful.
• Basic math skills.
• Basic data entry/computer skills.
• Must be at least 21 years of age.
• Knowledge of Word and Excel is helpful.
• Knowledge of Slot systems Bally SDS and CMP.
• Previous money handling experience preferred.
• Obtain and maintain required work cards.

Responsabilidades

• Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff.
• Resolves guest complaints with empathy while maintaining security of company funds.
• Develops customer loyalty by greeting known players.
• Monitors the slot floor to ensure a safe and clean environment for guests.
• Comply with Nevada gaming regulations and slot department procedures.
• Verifies jackpots and floor fills.
• Provide outstanding customer service to guests and team members.
• Performs other duties as assigned.

Conocimientos

One year of experience in slot ops

Supervisory experience helpful

Basic math skills

Basic data entry

Microsoft Word

Microsoft Excel

Right to work in US

Educación

High school diploma or equivalent

Herramientas

Bally SDS

CMP

Descripción del empleo

Avi Resort and Casino in Laughlin, NV seeks a Slot Supervisor to assist with day-to-day operations and direct supervision of the Slot department, ensuring guest experiences meet expectations and that escalated concerns are managed professionally.

You will train and schedule staff, monitor the floor for safety and compliance with Nevada gaming rules, verify jackpots, and deliver outstanding service to guests and team members.