Slot Floor Specialist: Service, Jackpots & Game Help

Fantasy Springs Resort; Indio (CA); On-site; USD 17,000 - 28,000; Full time

Job summary

Fantasy Springs Resort in Indio, CA seeks a Slot Attendant to service and build relationships with players on the casino floor. You will pay hand-pay jackpots up to $1,200 and perform minor repairs on slot machines.

You will respond to service lights, provide game play instruction, refill printer tickets, handle cash, and maintain assigned zones with a focus on customer service and teamwork in a fast-paced environment.

Qualifications

• Excellent customer service and interpersonal skills.
• Cash handling experience preferred.
• Must be computer literate.
• Minimum 21 Years of Age.
• High school diploma or equivalent.

Responsibilities

• Respond to Slot Machine Service lights and customer calls to provide and/or execute functions.
• Verify and pay out customer any jackpots and required hand pays.
• Refill machine printer tickets.
• Make change when requested.
• Provide for other customer service needs as requested.
• Responsible for the housekeeping needs of their assigned zone(s).
• Correct minor machine malfunctions.
• Responsible for a $3,000 slot attendant bank.
• Must be willing to work as a team member in a fast paced environment.

Skills

Customer service

Cash handling

Computer literacy

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

Fantasy Springs Resort in Indio, CA seeks a Slot Attendant to service and build relationships with players on the casino floor. You will pay hand-pay jackpots up to $1,200 and perform minor repairs on slot machines.

You will respond to service lights, provide game play instruction, refill printer tickets, handle cash, and maintain assigned zones with a focus on customer service and teamwork in a fast-paced environment.