Slots Floor Host & Jackpot Services Pro

Ohkay; New Mexico; On-site; USD 17,000 - 23,000; Full time

Job summary

Ohkay Casino is seeking a Slot/Floor Attendant to service players on the casino floor, pay hand-pay jackpots, and perform basic slot machine maintenance. The role emphasizes customer relations, cash handling, and promoting player tracking programs.

Responsibilities include responding to service lights, assisting with game play explanations, and ensuring accurate cash handling while maintaining a professional appearance in a fast-paced environment.

Qualifications

• Basic math and good oral communication skills.
• Cash handling experience preferred.
• Must be computer literate and 21 years of age or older.
• Gaming industry experience is preferred.

Responsibilities

• Respond to slot service lights and customer calls to provide/execute functions.
• Provide game play instruction and explanations; verify and pay payouts.
• Maintain daily cash bank; record credits and reconcile amounts.
• Give courteous change and assist with basic machine maintenance.
• Promote player tracking and handle routine customer complaints as needed.

Skills

Basic math

Oral communication

Cash handling

Computer literacy

Age 21+

Education

High School Diploma or equivalent

Tools

10-key calculator

POS system

Job description

Ohkay Casino is seeking a Slot/Floor Attendant to service players on the casino floor, pay hand-pay jackpots, and perform basic slot machine maintenance. The role emphasizes customer relations, cash handling, and promoting player tracking programs.

Responsibilities include responding to service lights, assisting with game play explanations, and ensuring accurate cash handling while maintaining a professional appearance in a fast-paced environment.