Slot Floor Service Specialist

Fantasy Springs Resort Casino; Indio (CA); On-site; USD 34,000 - 42,000; Full time

Job summary

Fantasy Springs Resort Casino in Indio, CA is seeking a slot attendant to provide outstanding customer service on the casino floor, assist players with game play, and handle routine payouts.

You will respond to service lights, pay jackpots, refill ticket printers, make change, maintain clean work zones, and work as a team in a fast-paced environment.

This role requires basic computer literacy, strong interpersonal skills, and a high school diploma or equivalent, with a minimum age of 21.

Qualifications

• Excellent customer service and interpersonal skills.
• Cash handling experience preferred.
• Must be computer literate.
• Minimum 21 years of age.
• High school diploma or equivalent.

Responsibilities

• Respond to Slot Machine Service lights and customer calls.
• Provide game play instruction and explanations.
• Verify and pay out jackpots and hand pays.
• Refill machine printer tickets.
• Make change when requested.
• Provide for other customer service needs as requested.
• Responsible for the house keeping needs of their assigned zone(s).
• Correct minor machine malfunctions.
• Responsible for a $3,000 slot attendant bank.
• Must be willing to work as a team member in a fast paced environment.

Skills

Customer service

Interpersonal skills

Cash handling

Computer literacy

Teamwork

Education

High school diploma or equivalent

Tools

Ticket printers

Cash drawers

Job description

Fantasy Springs Resort Casino in Indio, CA is seeking a slot attendant to provide outstanding customer service on the casino floor, assist players with game play, and handle routine payouts.

You will respond to service lights, pay jackpots, refill ticket printers, make change, maintain clean work zones, and work as a team in a fast-paced environment.

This role requires basic computer literacy, strong interpersonal skills, and a high school diploma or equivalent, with a minimum age of 21.