Slot Floor Specialist

Theuniversityunion

Ferndale (WA)

On-site

USD 18,000 - 22,000

Full time

4 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Silver Reef Casino in Ferndale, WA is seeking a slot attendant to accurately correct minor machine malfunctions, process fills and jackpots, and enhance the guests’ gaming experience to maximize slot handle. The role requires strong cash handling, regulatory knowledge, and excellent guest service on a fast-paced casino floor.

You will adhere to gaming regulations, operate the CDS system, and collaborate with managers to ensure accurate jackpot processing.

Qualifications

Must have thorough understanding of the Silver Reef Gaming Commission pertaining to slot operations.
The ability to understand and comply with all departmental and company rules and regulations, policies and procedures.
Ability to maintain effective working relationships with staff.
Ability to perform basic math.
Carry pouch with cash for quick and easy payment of jackpot winners as necessary.
Ability to handle a significant number of guests with outstanding customer service.
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize tasks.
Follow directions thoroughly.
Work cohesively with managers, supervisors and co-workers as part of a team.
Work independently with little to no supervision.
Ability to operate a two-way radio.
Computer experience in Windows 2000, Windows NT to CDS Systems Interface.
Must be able to obtain and maintain a Silver Reef Casino Gaming License.
Ability to perform assigned duties while still being able to listen and respond to radio communications.

Responsibilities

Maintain complete knowledge of and comply with departmental policies and procedures.
Maintain complete knowledge of correct maintenance and use of casino equipment including; Two-way radio with earpiece and microphone, 10-key adding machine, and jackpot/fill ticket printer.
Maintain compliance of all aspects of the Silver Reef Casino internal controls.
Monitor and maintain compliance with all aspects of the Silver Reef Casino Gaming Commission.
Maintain clear an open communications with guests and managers/supervisors.
Evaluate operating procedures, recommend changes and implement-approved changes.
Be knowledgeable with all aspects of the Silver Reef Casino Players’ Club Card and encourage guest participation.
Monitor and maintain cleanliness and organization of assigned work areas.
Perform job functions of additional positions as necessary.
Report to work as scheduled and follow the break schedule as posted/notified.
Respond to and open tilted slot machines to determine if maintenance or a fill is required.
Complete minor maintenance on slot machines.
Complete maintenance write-up for slot machines that require a slot technician.
Complete the Attendant Card every time a slot machine is opened.
Print fill tickets and process with appropriate signatures.
Fill machines as required.
Respond to slot machines with jackpots and determine if the jackpot is valid.
Calculate jackpots amounts for jackpots not registering on the CDS system.
Process jackpot and fill tickets manually when the CDS system is not functioning.
Print jackpot tickets and process with appropriate signatures.
Obtain customer identification and complete appropriate and relevant tax forms to include:w2G, 1042, 1001 and W9.
Adhere to Title 31 reporting requirements and make the necessary postings.
Circulate throughout assigned area, keeping conversations with co-workers and other team members to a minimum.
Maintain positive guest relations at all times.
Maintain confidentiality of pertinent casino data and guests.
Be knowledgeable about the Silver Reef Casino’s services, features, attractions, promotions and special events to respond accurately to guest/team member’ inquiries.
Be familiar with the CDS slot system.
Notify your supervisor if you need assistance, require additional help or observe suspicious activity.
Be completely knowledgeable about the basic functions of slot machines.
Count down and secure change banks when required.