Slot Floor Experience Specialist

ViziRecruiter,LLC.; Detroit (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Greektown Casino-Hotel is hiring a Slot Attendant to deliver exceptional guest service and support on the floor. You will handle slot machine interactions, payouts, and promotions while maintaining strict accuracy and integrity in a fast-paced, high-energy environment.

The role requires strong communication, cash handling, and confidentiality with familiarity of Michigan Gaming Control Board regulations. Availability for varied shifts is essential to meet business needs.

Qualifications

• Must be able to read, write, communicate and comprehend all necessary documentation.
• Must have basic computer skills and display a willingness to learn as technology advances.
• Must work a schedule that includes weekends, holidays, special events, and overtime as needed.
• Ability to stand and walk during an entire shift in a noisy, smoking environment.
• Ability to maintain confidentiality of sensitive information.
• Thorough understanding of Michigan Gaming Control Board Regulations pertaining to Slot Operations.

Responsibilities

• Fulfill the service needs of slot players while ensuring an exceptional guest experience.
• Be accurate and efficient in handling slot-related tasks.
• Provide guest service and support by maintaining high visibility on the floor.
• Greet guests and team members with a friendly, professional demeanor.
• Respond to guest needs, including slot inquiries, payouts, jackpots, and promotions.
• Maintain knowledge of regulatory requirements and casino policies.

Skills

Customer service

Cash handling

Communication

Teamwork

Attention to detail

Computer basics

Job description

Greektown Casino-Hotel is hiring a Slot Attendant to deliver exceptional guest service and support on the floor. You will handle slot machine interactions, payouts, and promotions while maintaining strict accuracy and integrity in a fast-paced, high-energy environment.

The role requires strong communication, cash handling, and confidentiality with familiarity of Michigan Gaming Control Board regulations. Availability for varied shifts is essential to meet business needs.