Slot Floor Lead: Guest Experience & Team Training

Twenty-Nine Palms Band of Mission Indians; Coachella (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Twenty-Nine Palms Band of Mission Indians seeks a Slot Supervisor to oversee the Slot Department's daily operations, ensuring guests receive exemplary service and that operations align with department standards. This role emphasizes leadership, compliance, and a focus on delivering a Five-Star Experience.

You will monitor jackpots, coach team members, enforce safety and casino policies, and work with management to maintain smooth shift transitions across locations.

Qualifications

• High school diploma or GED required.
• Minimum 2 years supervisory experience.
• Excellent communication skills and ability to lead a team.

Responsibilities

• Oversee daily slot department operations and staff.
• Monitor progressive jackpots and compliance with policies.
• Conduct performance evaluations and coach team members.
• Ensure safety policies and training are followed.
• Maintain equipment standards and report issues to management.

Skills

Communication skills

Team leadership

Customer service

Education

High School Diploma or GED

Job description

Twenty-Nine Palms Band of Mission Indians seeks a Slot Supervisor to oversee the Slot Department's daily operations, ensuring guests receive exemplary service and that operations align with department standards. This role emphasizes leadership, compliance, and a focus on delivering a Five-Star Experience.

You will monitor jackpots, coach team members, enforce safety and casino policies, and work with management to maintain smooth shift transitions across locations.