Slot Floor Operations & Guest Experience Specialist

Full House Resorts, Inc.; Rising Sun (IN); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Ultipro in Indiana, Rising Sun, seeks a casino guest services associate to monitor slot operations, assist with payouts, restocking, and guest sign-ups, while upholding internal controls and asset protection.

The role requires a high school diploma, strong math and communication skills, computer literacy, and a Indiana Gaming Commission Level 2 license; candidates must be able to work varied shifts and move around the casino floor.

Qualifications

• Experience in customer service.
• High school diploma or equivalent is required.
• Ability to move around the casino floor and work amid distractions.

Responsabilités

• Monitor slot machines and payout jackpots; restock TITO printers.
• Troubleshoot sports wagering kiosks and ticket jams.
• Apply internal controls, policies and procedures; protect assets.

Connaissances

Customer service

Math skills

Communication

Computer skills

Fast-paced environment

Formation

High school diploma or equivalent

Outils

POS systems

Casino management system

Description du poste

Ultipro in Indiana, Rising Sun, seeks a casino guest services associate to monitor slot operations, assist with payouts, restocking, and guest sign-ups, while upholding internal controls and asset protection.

The role requires a high school diploma, strong math and communication skills, computer literacy, and a Indiana Gaming Commission Level 2 license; candidates must be able to work varied shifts and move around the casino floor.