Slot Floor Supervisor

Caesars Entertainment; Shelbyville (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Caesars Entertainment at Horseshoe Indianapolis is seeking a Slot Supervisor to oversee the shift, focusing on team engagement, guest service, and safeguarding assets.

You will ensure slot machines run smoothly, authorize jackpots when needed, and support technicians while maintaining inventory and security.

The role requires 21+ years, high school diploma, 4-6 years gaming operations experience, and strong computer skills, in a fast-paced casino environment.

Qualifications

• High School Diploma or GED and 4–6 years’ gaming operations experience or equivalent.
• Strong knowledge of slot machines, their functions, and malfunctions.
• Excellent computer skills (Word/Excel) and attention to detail.

Responsibilities

• Oversee assigned shift with emphasis on employee engagement and guest service.
• Ensure slot machines and gaming equipment operate efficiently.
• Authorize jackpot payments when applicable.
• Assist with service calls and notify technicians of issues.
• Maintain inventory and security of keys and company assets.
• Handle customer disputes to achieve satisfaction.
• Ensure disciplinary notices are prepared accurately and timely.

Skills

English communication

Slot machine knowledge

Computer skills

Education

High School Diploma or GED

Tools

Word

Excel

SDS

Job description

Caesars Entertainment at Horseshoe Indianapolis is seeking a Slot Supervisor to oversee the shift, focusing on team engagement, guest service, and safeguarding assets.

You will ensure slot machines run smoothly, authorize jackpots when needed, and support technicians while maintaining inventory and security.

The role requires 21+ years, high school diploma, 4-6 years gaming operations experience, and strong computer skills, in a fast-paced casino environment.