Slot Floor Guest Services Pro

Sycuan; El Cajon (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Sycuan is seeking a Slot Attendant to join our casino floor and deliver high-energy guest service. You will explain game rules, assist players, and maintain a safe, clean gaming environment while supporting other departments as needed.

The role requires cash handling, detailed attention, and the ability to multi-task in a fast-paced setting. You will respond to service calls and help process jackpots with accuracy.

Qualifications

• High School Diploma or equivalent.
• 1 year of guest service experience.
• Cash handling experience.

Responsibilities

• Provide guest service and support to slot players and team members.
• Respond to service calls to ensure prompt guest service and maintain a clean, safe gaming environment.
• Explain slot game rules and pay tables as needed for guests.
• Assist guests with questions or needs and support other departments as required.
• Process jackpot winnings and cash transactions with accuracy.
• Maintain communication with Slot personnel regarding incidents on the floor.

Skills

Guest service

Cash handling

Communication

Attention to detail

Cash counting

English proficiency

Education

High School Diploma or equivalent

Job description

Sycuan is seeking a Slot Attendant to join our casino floor and deliver high-energy guest service. You will explain game rules, assist players, and maintain a safe, clean gaming environment while supporting other departments as needed.

The role requires cash handling, detailed attention, and the ability to multi-task in a fast-paced setting. You will respond to service calls and help process jackpots with accuracy.