Slot Casino Service Representative - Slot Operations

Hard Rock Hotel & Casino Ottawa; Cincinnati (OH); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Benefits package

Résumé du poste

Hard Rock Hotel & Casino Ottawa is seeking a Slot Attendant to support Floor Supervisors, service players at Slot machines, redeem vouchers, and assist with jackpot payments. You will guide players on game rules, make change, and help maintain a safe, clean casino environment.

The position requires a high school diploma or equivalent with at least one year in slot operations, strong math skills, and the ability to balance cash banks. Benefits are provided per status.

Qualifications

• High school diploma or equivalent and a minimum of one year of experience in Slot operations.
• Knowledge of all casino slot machines and games.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Must be able to balance cash bank.

Responsabilités

• Responsible for cash banks issued and tickets.
• Assist in the verification and payment of W2G jackpots.
• Makes change for players.
• Provides instructions for SLOT play.
• Promotes positive public/employee relations at all times by providing friendly service to players and being available to meet their needs.
• Reports emergencies such as intoxicated, obnoxious or cheating persons immediately to the supervisor.
• Reports any SLOT machines that are not working, and affixes an “out of order” card to said machines.
• Maintains a clean safe area for guests.
• Pays Jackpots
• Other duties as assigned.

Connaissances

Slot machine knowledge

Basic math skills

Cash handling

Customer service

Cash balancing

Formation

High school diploma or equivalent

Description du poste

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Slot Attendant

Overview:

The Slot Attendant is responsible for supporting the Floor Supervisors with operational responsibilities. This includes circulating throughout the casino area assigned and servicing player guests on the Slot machines by redeeming winning voucher tickets, making change for players and assisting players with rules of the game and other general issues. They are also responsible for the payment of jackpots and various minor operational/guest service maintenance of machines.

Responsibilities:

• Responsible for cash banks issued and tickets.
• Assist in the verification and payment of W2G jackpots.
• Makes change for players.
• Provides instructions for SLOT play.
• Promotes positive public/employee relations at all times by providing friendly service to players and being available to meet their needs.
• Reports emergencies such as intoxicated, obnoxious or cheating persons immediately to the supervisor.
• Reports any SLOT machines that are not working, and affixes an “out of order” card to said machines.
• Maintains a clean safe area for guests.
• Pays Jackpots
• Other duties as assigned.

Qualifications:

• High school diploma or equivalent and a minimum of one (1) year of experience in Slot operations in a similar position is required.
• Knowledge of all casino slot machines and games are required.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Must be able to balance cash bank.