Slot Floor Associate: Customer Service & Troubleshooting

Tioga Downs; New York (NY); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

On-site daycare

401(k) with immediate vesting

Paid time off

Insurance: medical, dental, vision, &/

Tuition reimbursement

Job summary

Tioga Downs is looking for a friendly Slot Attendant to deliver top-notch guest service on the gaming floor. You will handle monetary transactions, assist with jackpots, and keep equipment functioning smoothly in a fast-paced casino environment.

The role emphasizes attention to detail, reliability, and teamwork while ensuring compliance with gaming regulations. Previous guest service experience is a plus, and the position offers growth within the Slot Operations team.

Qualifications

• Ability to accurately count and handle money in a fast-paced environment.
• Strong communication and customer service skills.
• Dependable, team-oriented with a willingness to learn.

Responsibilities

• Provide friendly, professional service on the gaming floor.
• Pay jackpots, process break bills, and fill ticket printers.
• Perform minor repairs and troubleshooting on slot machines and related equipment.
• Routinely inspect machines and equipment for potential problems.
• Maintain gaming logs and documentation per regulations.
• Answer guest questions and assist with ATM issues.

Skills

Money handling

Customer service

Communication

Attention to detail

Education

High school diploma or GED

Job description

Tioga Downs is looking for a friendly Slot Attendant to deliver top-notch guest service on the gaming floor. You will handle monetary transactions, assist with jackpots, and keep equipment functioning smoothly in a fast-paced casino environment.

The role emphasizes attention to detail, reliability, and teamwork while ensuring compliance with gaming regulations. Previous guest service experience is a plus, and the position offers growth within the Slot Operations team.