Slot Attendant

Riverside Casino & Golf Resort; Bonner (MT); On-site; USD 28,000 - 32,000; Full time

Job summary

Riverside Casino & Golf Resort in Bonner, MT is seeking a Slot Attendant to provide exceptional guest service by paying out jackpots, assisting guests with slot machines, and promoting Resort Club card usage on the casino floor.

This full-time role offers a shift from 3 PM to 11 PM, a pay range of $20.00–$23.00 per hour including premium pay and tips, and a commitment to compliance with all applicable laws and internal training.

Qualifications

• High School diploma or equivalent.
• No slots or casino experience required.
• Excellent customer service skills are essential.
• Ability to listen to and resolve customer complaints.

Responsibilities

• Accurately paying out all slot machine jackpots and completing all paperwork.
• Servicing minor slot machine malfunctions.
• Maintains a constant presence throughout the casino floor in order to assist guests on how to play and read the machines.
• Safeguard the assets of the company.
• Attends all company required training.
• Complies with all Rules and Regulations and any other local, state, or federal guidelines.

Skills

Customer service

Complaint resolution

Education

High School diploma or equivalent

Job description

The Slot Attendant is responsible for providing exceptional guest service by assisting guests with all slot related issues, including but not limited to: paying slot machine hand pays, filling slot machines with payout tickets, assisting guests with operating the slot machines and using their Resort Club cards, and ensuring minimum slot machine down time through routine maintenance.

Essential Functions

• Accurately paying out all slot machine jackpots and completing all paperwork.
• Servicing minor slot machine malfunctions.
• Maintains a constant presence throughout the casino floor in order to assist guests on how to play and read the machines.
• Safeguard the assets of the company.
• Attends all company required training.
• Complies with all Iowa Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.

Required

• High School diploma or equivalent
• No slots or casino experience required.
• Excellent customer service skills are essential.
• Ability to listen to and resolve customer complaints.

Schedule

Full-time, 3 PM – 11 PM

$20.00/hr - $23.00/hr (includes premium pay and average tips)

Riverside Casino & Golf Resort is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.