Slot Floor Ambassador - Guest Service & Jackpot Expert

Boyd Gaming Corporation; Las Vegas (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Boyd Gaming Corporation in Las Vegas seeks a Slot Floor Attendant to deliver outstanding guest service on the slot floor, verify and pay jackpots, and complete required paperwork. You will assist guests, document cash transactions, and maintain a friendly rapport with customers and staff.

Additionally, you will perform light machine maintenance, operate a two-way radio, and ensure the security and cleanliness of assigned areas while protecting company property and funds.

Qualifications

• Must be at least 21 years of age.
• Knowledgeable about applicable gaming regulations.
• Excellent communication and customer service skills.
• Must be able to operate two-way radio.
• Must be able to stand and walk for extended periods.
• Able to maneuver a weight of fifty pounds.

Responsibilities

• Perform minor machine maintenance tasks such as lock/unlock doors and clearing jams.
• Complete written department forms documenting cash transactions and jackpot payouts.
• Develop and maintain a friendly rapport with guests and employees.
• Operate hand-held radio and communicate clearly.
• Conduct slot floor activities to safeguard cash and property and maintain clean areas.
• Pay and verify jackpot winnings and complete required documentation.

Skills

Customer service

Communication skills

Radio communication

Mobility/Endurance

Regulatory knowledge

Weight handling

Job description

Boyd Gaming Corporation in Las Vegas seeks a Slot Floor Attendant to deliver outstanding guest service on the slot floor, verify and pay jackpots, and complete required paperwork. You will assist guests, document cash transactions, and maintain a friendly rapport with customers and staff.

Additionally, you will perform light machine maintenance, operate a two-way radio, and ensure the security and cleanliness of assigned areas while protecting company property and funds.