Slot Floor Attendant – Dynamic Casino Customer Service

Delta Downs; Vinton (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Slot Floor Associate to provide friendly customer service, handle transactions, and maintain accurate records on the casino floor.

The role involves basic machine maintenance, operating two-way radios, and safeguarding company property while ensuring clean, secure gaming areas. Applicants must be 21+, understand gaming regulations, and be able to lift 50 pounds.

Qualifications

• Must be at least 21 years old.
• Knowledge of applicable gaming regulations and company policies.
• Excellent communication and customer service skills.
• Able to carry and communicate by two-way radio.
• Able to stand and walk for extended periods of time.
• Maneuver a weight of fifty pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Develop and maintain a positive rapport with customers. Complete transactions according to established procedures and maintain an accurate bank.
• Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
• Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
• Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
• Carry and effectively communicate by two-way radio.
• Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.
• Maintain secure key controls at all times.
• Pay and/or verify jackpot winnings to customers and complete required written documentation.

Skills

Customer service

Communication

Attention to detail

Teamwork

Two-way radio operation

Tools

Two-way radio

Job description

Boyd Gaming Corporation is seeking a Slot Floor Associate to provide friendly customer service, handle transactions, and maintain accurate records on the casino floor.

The role involves basic machine maintenance, operating two-way radios, and safeguarding company property while ensuring clean, secure gaming areas. Applicants must be 21+, understand gaming regulations, and be able to lift 50 pounds.