Slot Floor Guest Service Specialist

Sam's Town Hotel & Gambling Hall, Las Vegas; Las Vegas (NV); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Boyd Gaming Corporation is seeking a Slot Floor Attendant to deliver exceptional guest service on the casino floor. You will assist guests with questions, verify and pay jackpots, and complete paperwork, while maintaining security and the brand's standards.

Responsibilities include minor machine maintenance, recording cash transactions, using the two-way radio to stay connected, and upholding safety and cleanliness in assigned areas.

Formación

• Must be at least 21 years of age.
• Knowledgeable about gaming regulations and company policies.
• Must have excellent communication and customer service skills.
• Must be able to carry and communicate by two-way radio.
• Must be able to stand and walk for extended periods of time.
• Maneuver a weight of fifty pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsabilidades

• Provide exceptional guest service on the Slot floor; assist guests with questions, verify and pay jackpot winnings, and complete required paperwork.
• Perform minor machine maintenance (lock/unlock doors, clear jams, replenish paper, reset machines).
• Document cash transactions and jackpot payouts with accurate written forms.
• Develop and maintain a friendly rapport with customers and employees.
• Operate a hand-held radio and communicate clearly.
• Conduct slot floor activities to protect property and funds; maintain safety and cleanliness of assigned areas.

Conocimientos

Customer service

Verbal communication

Regulatory knowledge

Physical endurance

Herramientas

Two-way radio

Descripción del empleo

Boyd Gaming Corporation is seeking a Slot Floor Attendant to deliver exceptional guest service on the casino floor. You will assist guests with questions, verify and pay jackpots, and complete paperwork, while maintaining security and the brand's standards.

Responsibilities include minor machine maintenance, recording cash transactions, using the two-way radio to stay connected, and upholding safety and cleanliness in assigned areas.