Slot Floorperson-On Call

Boyd Gaming Corporation; Las Vegas (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

Boyd Gaming Corporation in Las Vegas is seeking a Slot Floor Guest Service Associate to provide outstanding guest service on the Slot floor. You will verify and pay jackpot winnings, complete required paperwork, and assist guests with questions while ensuring casino policies are followed.

Responsibilities include performing minor machine maintenance, documenting cash transactions, and maintaining secure key controls.

Qualifications

• Excellent customer service and communication skills.
• Knowledge of gaming regulations and company policies.
• Must be able to operate a two-way radio.
• Must be able to stand and walk for extended periods of time.
• Ability to maneuver weight up to 50 pounds.
• Must maintain appropriate licenses/certifications as required.

Responsibilities

• Provide exceptional guest service on the Slot floor.
• Assist guests with questions and verify/pay jackpot winnings.
• Complete required paperwork for casino transactions.
• Perform minor machine maintenance tasks as described.
• Maintain secure key controls and report incidents as needed.
• Pay and verify jackpot winnings and document accurately.

Skills

Customer service

Communication

Radio protocols

Stand/walk for long periods

Lifting 50 lbs

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for providing exceptional guest service on the Slot floor. Duties include but are not limited to assisting guests with questions, verifying and paying jackpot winnings, and completing required paperwork.

Job Functions

• Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
• Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
• Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
• Operate hand-held radio and be able to hear and speak clearly over it.
• Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.
• Maintain secure key controls at all times.
• Pay and/or verify jackpot winnings to customers and complete required written documentation.

Qualifications

• Must be at least 21 years of age.
• Must be knowledgeable about applicable gaming regulations and company policies.
• Must have excellent communication and customer service skills.
• Must be able to carry and communicate by two-way radio.
• Must be able to stand and walk for extended periods of time.
• Maneuver a weight of fifty pounds

Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.