Slot Floor Guest Experience Specialist

Boyd Gaming; Las Vegas (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Boyd Gaming Corporation seeks an Attendant Customer Service Slots for full time on the Las Vegas Slot floor. You will greet guests, verify and pay jackpots, complete paperwork, and help with questions.

You must be at least 21, know gaming regulations, and maintain a courteous rapport with customers and staff. You will stand for long periods, operate a handheld radio, and help keep areas safe and clean.

Qualifications

• Must have excellent communication and customer service skills.
• Must be able to stand and walk for extended periods of time.
• Must be at least 21 years of age.
• Must be knowledgeable about applicable gaming regulations and company policies.

Responsibilities

• Provide exceptional guest service on the Slot floor and assist guests with questions and requests.
• Verify and pay jackpot winnings; complete required paperwork accurately and legibly.
• Maintain secure key controls and ensure safety and cleanliness of assigned areas.
• Operate handheld radio and communicate clearly with team members.
• Perform minor machine maintenance tasks as needed and replenish paper in machines.

Skills

Communication skills

Customer service

Team player

Job description

Boyd Gaming Corporation seeks an Attendant Customer Service Slots for full time on the Las Vegas Slot floor. You will greet guests, verify and pay jackpots, complete paperwork, and help with questions.

You must be at least 21, know gaming regulations, and maintain a courteous rapport with customers and staff. You will stand for long periods, operate a handheld radio, and help keep areas safe and clean.