Slot Casino Host - Sunset

Station Casinos; Henderson (NV); On-site; USD 42,000 - 65,000; Full time

Job summary

Station Casinos in Henderson, NV seeks a hospitality guest relations specialist to greet Guests, recognize frequent Guests, and ensure they have information on how to contact a Host for future needs. You will explain promotions and rewards, and promote player card benefits to all Guests.

The role involves developing new promotions and cultivating relationships with VIP Guests. Must be able to obtain Gaming Registration and maintain confidentiality regarding surveillance operations.

Qualifications

• Two plus years of experience preferred.
• Must be able to obtain Gaming Registration.
• Basic computer skills.

Responsibilities

• Greet Guests and recognize frequent Guests, directing them to a Host for future needs.
• Explain promotions, programs, and current giveaways to all Guests.
• Explain the benefits and privileges of using a player’s card.
• Develop and implement new promotions to improve Guest visits and play habits.
• Maintain and cultivate relationships with VIP Guests.
• Preserve confidentiality to surveillance operations and activities.

Job description

Description

Greet Guests, recognize frequent Guests, and ensures that they have information on how to contact any Host for future needs. Explains promotions, programs, and any current giveaways to all Guests. Explains the benefits and privileges of using a player’s card. Responsible for improving Guest service, developing and implementing new promotions, maintaining and cultivating relationships with VIP Guests. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Ability to approve credit and manage reinvestments in Guests. Responsible for developing and increasing Guest visits and play habits. Responsible for filing events based on play criteria. Responsible for acquiring new and inactive business.

Qualifications

Communicate effectively with Guests, Team Members and Management. Well organized and detail oriented. Available to work the shifts necessary to complete functions and responsibilities. Must be able to obtain Gaming Registration. Must be professional and maintain confidentiality to surveillance operations and activities. Two plus years of experience preferred. Basic computer skills. Must be able to work quickly and accurately under high stress situations. Exercise general responsibilities necessary to minimize operation cost and maximize operational profits.