Slot Attendant

Monarch Casino Resort Spa Black Hawk; Black Hawk (CO); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Health Insurance

401k with company match

Free meals per shift

Transit subsidy

Free parking

Tuition reimbursement

Job summary

Monarch Casino Resort Spa Black Hawk is seeking a Slot Attendant to monitor casino slot machines, verify jackpots, and support guest experience in Black Hawk, Colorado. This full-time role requires strong math, currency handling, and clear English communication.

The position offers a competitive hourly wage with tips, diverse shift options, and benefits for team members. Candidates must pass licensing checks and be able to work weekends and holidays.

Qualifications

• Excellent guest service skills
• Strong verbal communication abilities
• Above average mathematical ability
• Currency handling accuracy
• Intermediate computer knowledge
• Ability to use a radio headset
• Clear spoken and written English
• Reading and following written instructions
• Ability to stand for long periods
• Ability to lift up to 45 lbs occasionally

Responsibilities

• Monitor performance of slot machines and activity in the casino slot areas
• Ensure all slot machines are operable and flagged for repair as needed
• Verify jackpots and install TITO tickets
• Process forms and documents according to gaming procedures
• Communicate relevant issues to management in a timely manner
• Encourage player card sign-ups
• Exercise good judgment in timing of information shared

Job description

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Slot Attendant

Salary: $12.14 + Tips

Status: Full-time

Shift: Various

Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Responsibilities

• Monitors performance of slot machines, activity, and conditions of the casino slot areas.
• Responsible for ensuring all slot machines are operable and identified for repair as necessary.
• Position verifies jackpots and install TITO tickets
• Ensures that all forms and documents are processed accurately and according to gaming and Monarch procedures
• Clearly communicates information to management regarding relevant issues and activities at appropriate times
• Asks for and encourages player card sign-ups
• Uses good judgment in determining time sensitivity of information to be communicated

Qualifications

• Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.
• Ability to provide exceptional guest service and strong verbal communication skills
• Must have above average mathematical ability
• Strong currency handling skills, ability to process currency transactions accurately
• Intermediate computer knowledge and experience required
• Ability to use and wear an ear piece radio communication device
• Ability to speak and write English
• Ability to communicate information through spoken words and sentences that others will understand
• Ability to read and understand information and instructions presented in writing
• Must be able to stand for duration of shift
• Must be able to bend, stoop and continuously use hands
• Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
• Ability to work all shifts including weekends and holidays as scheduled
• Understanding and knowledge of Title 31 reporting
• Successfully pass a pre-employment criminal background check and drug screen

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Benefits

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

• Paid Time Off
• 6 Observed Holidays and Holiday Pay
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Free Covered Parking
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Career Development and Advancement Programs
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
• Team Member Hotel, Retail and Spa Discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

An estimated salary for this position would be:

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.