Slot Attendant

Monarch-Casino-Resort-Spa-1; Black Hawk (CO); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Health benefits

Bus transportation

Free parking

Tuition reimbursement

Uniforms provided

Job summary

Monarch Casino Resort Spa in Black Hawk, Colorado is hiring a Slot Attendant. You will monitor slot machines, confirm operability, verify jackpots, and handle ticketing while upholding exceptional guest service and accurate currency transactions.

The role requires strong communication, basic computer skills, and the ability to work various shifts. Full-time status; benefits and a supportive team environment await the right candidate.

Qualifications

• Exceptional guest service with strong verbal communication.
• Above average mathematical ability for currency handling.
• Ability to read and follow procedures and instruction.
• Proficient with basic computer tasks and POS systems.

Responsibilities

• Monitor slot machine performance and casino activity.
• Ensure machines are operable and flagged for repair as needed.
• Verify jackpots and install TITO tickets.
• Process forms and documents per gaming procedures.
• Communicate issues to management at appropriate times.
• Encourage guest sign-ups for player cards.
• Exercise good judgment on time-sensitive information.

Skills

Guest service

Verbal communication

Mathematical ability

Currency handling

Computer basics

English language

Tools

Radio device

Job description

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Slot Attendant
Salary: $12.14 + Tips
Status: Full-time
Shift: Various
Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games.

Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors.

Responsibilities

• Monitors performance of slot machines, activity, and conditions of the casino slot areas.
• Responsible for ensuring all slot machines are operable and identified for repair as necessary.
• Position verifies jackpots and install TITO tickets.
• Ensures that all forms and documents are processed accurately and according to gaming and Monarch procedures.
• Clearly communicates information to management regarding relevant issues and activities at appropriate times.
• Asks for and encourages player card sign-ups.
• Uses good judgment in determining time sensitivity of information to be communicated.

Qualifications

• Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License.
• Ability to provide exceptional guest service and strong verbal communication skills.
• Must have above average mathematical ability.
• Strong currency handling skills, ability to process currency transactions accurately.
• Intermediate computer knowledge and experience required.
• Ability to use and wear an ear piece radio communication device.
• Ability to speak and write English.
• Ability to communicate information through spoken words and sentences that others will understand.
• Ability to read and understand information and instructions presented in writing.
• Must be able to stand for duration of shift.
• Must be able to bend, stoop and continuously use hands.
• Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs.
• Ability to work all shifts including weekends and holidays as scheduled.
• Understanding and knowledge of Title 31 reporting.
• Successfully pass a pre-employment criminal background check and drug screen.

Benefits

• Full Time Team Members (30+ hours) will enjoy the following benefits and perks: Paid Time Off 6 Observed Holidays and Holiday Pay Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match.
• Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks: 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks.
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week.
• 80% Subsidized Bus Transportation Options.
• Free Covered Parking.
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year).
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions.
• Career Development and Advancement Programs.
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!).
• Team Member Hotel, Retail and Spa Discounts.
• Save your gas and mileage on your car!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for.

Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality. Discover the rewarding opportunities at Monarch Casino Resort Spa in Black Hawk, Colorado, where every aspect is designed to make both you and the guest feel valued and inspired.

From our upscale amenities like a luxurious spa and fine dining to our vibrant, team-focused culture, you'll find a place where your career can flourish. We’re passionate about supporting your growth with clear career paths, ongoing training, and ample chances for internal promotion. Our friendly environment encourages respect, camaraderie, and a true sense of family. Plus, with competitive wages, fantastic benefits, and flexible scheduling, we aim to help you balance work and life seamlessly.

Being part of the Black Hawk community means more than just a job—it’s about creating meaningful connections and making a positive impact. From personalized onboarding to fun workplace events, we ensure your experience with us is nothing short of exceptional. At Monarch, we blend the excitement of a premier gaming destination with the luxury of a top-tier resort, all while putting our Team Members first.

Join us and discover a place where you can grow, succeed, and be truly appreciated.

Monarch Casino Resort Spa in Black Hawk, Colorado, is a luxury resort and casino that combines high-energy gaming with sophisticated amenities. Our resort features 516 elegant rooms with mountain views, over 60,000 square feet of gaming space, a rooftop spa with treatments and an infinity pool, 4 of Colorado's best restaurants, and event spaces for entertainment and celebrations.

Founded to redefine hospitality in a small-town setting, we are part of Monarch Casino & Resort, Inc., with a mission to create memorable experiences for guests and opportunities for Team Members. We are committed to community engagement, supporting local organizations and sustainability practices. At Monarch, our culture emphasizes integrity, high standards of excellence, and team empowerment through training and career development.

We aim to be a destination that nurtures aspirations, fosters relationships, and sets industry standards.

"We may not be the biggest casino company, but we are the strongest."