Sleep Wellness Store Manager — Lead Sales & Service

Sleep Number Retail Corporation; Houston (TX); On-site; USD 80,000 - 93,000; Full time

Benefits offered by this job

Health, dental, vision, and 401(k)

Flexible paid time off

Comprehensive training and career dev.

Sleep Number bed benefit

Supportive inclusive culture

Job summary

Sleep Number Retail Corporation in Houston, TX is seeking a results-driven Sales Manager to lead a store team and deliver exceptional customer experiences. You will coach and recruit staff, drive sales, and manage operations with a focus on productivity and policy compliance.

The role offers uncapped commission potential and a strong base pay. The position requires 3+ years of leadership in sales, comfort with technology (POS, iPad), and flexible hours including evenings/weekends.

Qualifications

• 3+ years of proven sales management or team leadership experience with a track record of meeting and exceeding goals, preferably in a high-end/specialty environment.
• Prior success recruiting, training, engaging and retaining top talent.
• Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad); technology engagers and early adopters preferred.
• Able to lead by example in a fast-paced, growth-oriented work environment; committed to continuous improvement.
• Motivated by a pay-for-performance compensation plan.
• Ability to work a flexible schedule; typical retail hours to include evenings and weekends.
• Must be authorized to work in the United States and able to demonstrate English language proficiency.
• Second language skills encouraged.
• Minimum H.S. diploma or equivalent required.
• Additional education and training preferred.

Responsibilities

• Ensure a world-class customer experience.
• Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”
• Build relationships with customers and team.
• Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures.
• Provide timely, relevant customer follow-up and employee coaching.
• Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness.
• Leverage company programs and tools to generate local market awareness and drive store traffic.
• Demonstrate a tenacious drive for results.
• HOld self and team accountable for becoming trusted, successful “Sleep Experts” and consistently exceeding sales goals.

Skills

Sales leadership

Team management

Recruiting & training

POS systems

Customer focus

Education

High school diploma or equivalent

Tools

POS systems

iPad demonstrations

Job description

Sleep Number Retail Corporation in Houston, TX is seeking a results-driven Sales Manager to lead a store team and deliver exceptional customer experiences. You will coach and recruit staff, drive sales, and manage operations with a focus on productivity and policy compliance.

The role offers uncapped commission potential and a strong base pay. The position requires 3+ years of leadership in sales, comfort with technology (POS, iPad), and flexible hours including evenings/weekends.