Sleep Therapy Patient Experience Coordinator

Viemed,-LLC; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

VieMed, LLC is seeking an Administrative/Clinical Coordinator to oversee clinical, technical, and administrative functions for PAP Therapy services. Responsibilities include coordinating patient setups for CPAP/AutoPAP/BiPAP, maintaining records and inventory, training staff, and supporting billing and third-party payor processes.

The role requires a High School Diploma and 1–3 years of related experience. Normal business hours are Monday–Friday, 8:00 a.m. – 5:00 p.m., with duties as assigned.

Qualifications

• High School Diploma required.
• 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.

Responsibilities

• Contact patients to schedule setups of CPAP, AutoPAP, and BiPAP equipment and explain clinical benefits and risks of sleep apnea.
• Maintain clinical records, charting, progress notes, and equipment/maintenance records.
• Maintain accurate inventory of Sleep Management/VieMed assets and supplies.
• Update demographic and status information as changes occur.
• Provide orientation and training to new respiratory therapist staff and service technicians.
• Support billing/documentation processes and assist third-party payor guidelines compliance.
• Collaborate with clinical, managerial and sales staff to promote home respiratory therapist services.
• Be available for patient contact and respond to patient needs.
• Coordinate with RTs, PCCs and other departments to complete tasks.
• Other duties/projects as assigned.

Skills

Excellent communication skills

Technical capacity

Customer/Client focus

Education

High School Diploma

Job description

VieMed, LLC is seeking an Administrative/Clinical Coordinator to oversee clinical, technical, and administrative functions for PAP Therapy services. Responsibilities include coordinating patient setups for CPAP/AutoPAP/BiPAP, maintaining records and inventory, training staff, and supporting billing and third-party payor processes.

The role requires a High School Diploma and 1–3 years of related experience. Normal business hours are Monday–Friday, 8:00 a.m. – 5:00 p.m., with duties as assigned.