Patient Coordinator (Sleep Therapy)

Viemed,-LLC; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

VieMed, LLC is seeking an Administrative/Clinical Coordinator to oversee clinical, technical, and administrative functions for PAP Therapy services. Responsibilities include coordinating patient setups for CPAP/AutoPAP/BiPAP, maintaining records and inventory, training staff, and supporting billing and third-party payor processes.

The role requires a High School Diploma and 1–3 years of related experience. Normal business hours are Monday–Friday, 8:00 a.m. – 5:00 p.m., with duties as assigned.

Qualifications

• High School Diploma required.
• 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.

Responsibilities

• Contact patients to schedule setups of CPAP, AutoPAP, and BiPAP equipment and explain clinical benefits and risks of sleep apnea.
• Maintain clinical records, charting, progress notes, and equipment/maintenance records.
• Maintain accurate inventory of Sleep Management/VieMed assets and supplies.
• Update demographic and status information as changes occur.
• Provide orientation and training to new respiratory therapist staff and service technicians.
• Support billing/documentation processes and assist third-party payor guidelines compliance.
• Collaborate with clinical, managerial and sales staff to promote home respiratory therapist services.
• Be available for patient contact and respond to patient needs.
• Coordinate with RTs, PCCs and other departments to complete tasks.
• Other duties/projects as assigned.

Skills

Excellent communication skills

Technical capacity

Customer/Client focus

Education

High School Diploma

Job description

Responsible for the overall clinical, technical and administrative functions at the location on record regarding the PAP Therapy program.

• Is responsible for contacting patients to schedule setups of equipment (CPAP, AutoPAP, BiPAP) and explain the clinical benefits of PAP therapy and dangers of sleep apnea
• Is responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to Sleep Management, LLC d/b/a VieMed for home respiratory therapy services.
• Is responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
• Is responsible to maintain accurate inventory of all Sleep Management/VieMed assets and supplies.
• Is responsible to ensure all pertinent demographic information is updated regularly and with any change in personal or professional status.
• Is responsible for orientation and training of subordinate or newly hired respiratory therapist staff service technicians.
• Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures.
• Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage.
• Works with all clinical, managerial, and sales staff to promote and market home respiratory therapist services to all referral sources.
• Is required to provide availability for patient contact and response to patient needs.
• Will work with team members (other RTs, PCC’s and various departments) to ensure tasks are completed.
• Other duties/projects as assigned.

Minimum Qualifications:

• High School Diploma required.
• 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.

Physical Demands:

• Operation of office equipment and computer
• Technical Capacity.
• Customer/Client Focus.
• Presentation Skills.

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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