Patient Coordinator (Sleep Therapy)

VieMed Healthcare; Lafayette (LA); On-site; USD 42,000 - 60,000; Full time

Job summary

VieMed Healthcare in Lafayette, LA, seeks an organized administrator to oversee clinical, technical and administrative functions for the PAP Therapy program.

The role involves coordinating patient setups (CPAP, AutoPAP, BiPAP), maintaining records and inventory, supporting physicians and referral sources, and training staff. Typical hours Monday–Friday 8:00 a.m. – 5:00 p.m. with office-based duties.

Qualifications

• High School Diploma required.
• 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.

Responsibilities

• Contact patients to schedule setups of CPAP, AutoPAP, BiPAP and explain benefits and dangers of sleep apnea.
• Clinical contact with physicians, referred contacts, health care practitioners, and others involved in patient care.
• Maintain records, charting, progress notes, clinical files, equipment records, and maintenance records.
• Maintain accurate inventory of assets and supplies.
• Ensure all demographic information is updated regularly with changes in status.
• Orient and train subordinate or newly hired respiratory therapist staff service technicians.
• Support billing/documentation to meet third-party payer guidelines.
• Promote and market home respiratory therapist services to referral sources.
• Provide availability for patient contact and respond to patient needs.
• Collaborate with team to ensure tasks are completed.
• Other duties/projects as assigned.

Skills

Communication skills

Education

High School Diploma

Job description

Essential Duties and Responsibilities

Responsible for the overall clinical, technical and administrative functions at the location on record regarding the PAP Therapy program.

• Is responsible for contacting patients to schedule setups of equipment (CPAP, AutoPAP, BiPAP) and explain the clinical benefits of PAP therapy and dangers of sleep apnea
• Is responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to Sleep Management, LLC d/b/a VieMed for home respiratory therapy services.
• Is responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
• Is responsible to maintain accurate inventory of all Sleep Management/VieMed assets and supplies.
• Is responsible to ensure all pertinent demographic information is updated regularly and with any change in personal or professional status.
• Is responsible for orientation and training of subordinate or newly hired respiratory therapist staff service technicians.
• Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures.
• Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage.
• Works with all clinical, managerial, and sales staff to promote and market home respiratory therapist services to all referral sources.
• Is required to provide availability for patient contact and response to patient needs.
• Will work with team members (other RTs, PCC's and various departments) to ensure tasks are completed.
• Other duties/projects as assigned.

Minimum Qualifications

• High School Diploma required.
• 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
• Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.

Physical Demands

• Sitting at desk
• Operation of office equipment and computer

Competencies

• Technical Capacity.
• Customer/Client Focus.
• Communication Proficiency.
• Financial Management.
• Presentation Skills.

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.