Sleep Therapy Equipment Specialist

Apria Healthcare; Richmond (VA); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) plan

Professional development

Job summary

Accendra Health is seeking a Sleep Technician to help patients feel comfortable using prescribed sleep therapy equipment. You will set up devices, provide education, and offer compassionate support to ensure consistent therapy.

Responsibilities include configuring equipment, teaching patients and caregivers, documenting interactions, and following up on therapy concerns while promoting safety and adherence to prescribed plans.

Qualifications

• High school diploma or GED required.
• At least two years of in-person customer service experience.
• Strong customer service and patient-support skills.
• Ability to clearly explain equipment instructions and technical information.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Strong organization and attention to detail.
• Ability to collaborate with patients, caregivers, and team members.
• English proficiency in reading, writing, and verbal communication.
• Intermediate computer skills (Word/Excel).
• Ability to learn electronic patient-record and equipment-management systems.

Responsibilities

• Prepare and configure sleep therapy equipment according to prescribed settings.
• Teach patients and caregivers how to use, clean, and maintain equipment.
• Explain equipment features, warranties, and safety information.
• Answer patient questions and troubleshoot issues.
• Follow up with patients regarding equipment use and therapy concerns.
• Encourage patients to adhere to prescribed therapy.
• Develop and update basic patient care plans as needed.
• Document all patient and customer interactions.

Skills

Customer service

Communication

Independent work

Detail-oriented

English proficiency

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Job description

Accendra Health is seeking a Sleep Technician to help patients feel comfortable using prescribed sleep therapy equipment. You will set up devices, provide education, and offer compassionate support to ensure consistent therapy.

Responsibilities include configuring equipment, teaching patients and caregivers, documenting interactions, and following up on therapy concerns while promoting safety and adherence to prescribed plans.