Home Sleep Technician – Patient Care & Equipment Setup

Accendra Health, Inc.; Norfolk (VA); Hybrid; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Paid time off

401(k) Plan

Life insurance

Disability coverage

Parental leave

Job summary

Accendra Health, Inc. is seeking a Sleep Technician in Norfolk, VA to support home sleep therapy equipment setup and patient instruction.

The role emphasizes delivering excellent customer service and ensuring proper use of devices for safe, effective home care. The ideal candidate brings strong communication, teamwork, and problem-solving skills, with at least two years of in-person customer service and a high school diploma or GED.

Qualifications

• High school diploma or GED required.
• Two years in-person customer service experience required.
• English language proficiency (reading, writing, verbal).

Responsibilities

• Set up equipment and instruct patients on prescribed therapy.
• Document interactions with patients in their records.
• Explain equipment use, safety, and insurance requirements to patients.
• Answer inquiries and follow up with patients on technical issues.
• Process payments and complete delivery paperwork as needed.

Skills

Customer focus

Action oriented

Collaborative

Effective communication

Energetic and passionate

Relationship building

Education

High school diploma/GED

Tools

Microsoft Access

Microsoft Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health, Inc. is seeking a Sleep Technician in Norfolk, VA to support home sleep therapy equipment setup and patient instruction.

The role emphasizes delivering excellent customer service and ensuring proper use of devices for safe, effective home care. The ideal candidate brings strong communication, teamwork, and problem-solving skills, with at least two years of in-person customer service and a high school diploma or GED.