Sleep Specialist: Uncapped Commissions & Career Growth

Mattress Firm Inc.; Tennessee; On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision plans

Uncapped commissions

On-demand pay

Employee discounts

Mental health resources

Career growth opportunities

Job summary

Mattress Firm is looking for Sleep Experts to help customers choose the right mattress and enhance the in-store experience. This role emphasizes assisted selling, product knowledge, and building lasting customer relationships in a dynamic retail environment.

We offer a competitive pay range with uncapped commissions and a 401(k) match, plus benefits like medical, dental, and vision plans. This is a full-time in-store position based in Tennessee, with opportunities for career growth.

Responsibilities

• Elevate the in-store experience as a trusted sleep authority and offer best-in-class products.
• Execute selling programs using digital tools and support a seamless omnichannel experience.
• Create an environment where the customer is at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders).
• Stay aware of competitor advertisements and services.
• Leverage social media to positively impact brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is looking for Sleep Experts to help customers choose the right mattress and enhance the in-store experience. This role emphasizes assisted selling, product knowledge, and building lasting customer relationships in a dynamic retail environment.

We offer a competitive pay range with uncapped commissions and a 401(k) match, plus benefits like medical, dental, and vision plans. This is a full-time in-store position based in Tennessee, with opportunities for career growth.