Sleep Expert - Uncapped Commission & Growth Opportunities

Mattress Firm Inc.; Bend (OR); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, prescription, vision

Employee discounts

On-demand pay

Uncapped commissions

Job summary

Mattress Firm is seeking Sleep Experts in the United States to elevate the in-store experience with trusted guidance and product knowledge. You’ll help customers find the right mattress, support omnichannel selling, and drive outcomes through a customer-centric approach.

Join a team that emphasizes relationships, delivers on KPIs, and offers uncapped commissions along with a 401(k) match and comprehensive benefits. This role requires physical activity and customer focus in a retail environment.

Qualifications

• Excellent customer service and communication skills.
• Strong sales drive with ability to meet/beat targets.
• Knowledgeable about mattresses and sleep products.
• Ability to build lasting relationships with customers.
• Comfort with using digital tools to support sales.

Responsibilities

• Elevate the customer in-store experience by acting as a sleep expert.
• Provide product information and help customers select the right mattress.
• Drive individual sales and KPIs while representing company values.
• Maintain customer relationships post-purchase and manage delivery reminders.

Skills

Customer service

Sales

Product knowledge

Relationship building

Communication

Time management

Job description

Mattress Firm is seeking Sleep Experts in the United States to elevate the in-store experience with trusted guidance and product knowledge. You’ll help customers find the right mattress, support omnichannel selling, and drive outcomes through a customer-centric approach.

Join a team that emphasizes relationships, delivers on KPIs, and offers uncapped commissions along with a 401(k) match and comprehensive benefits. This role requires physical activity and customer focus in a retail environment.