Sleep Solutions Specialist – In-Store (Uncapped)

Mattress Firm Inc.; Chesapeake (VA); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Dental coverage

Vision coverage

Employee discount

On-the-job training

Career growth opportunities

Mental health resources

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and offering best-in-class products. You’ll execute Mattress Firm selling programs using digital tools to support a seamless omnichannel experience.

Create customer-centric environments, provide product knowledge, and build lasting relationships. You’ll drive individual sales and KPIs, maintain post-purchase relationships, monitor competition, and contribute to brand growth through

Qualifications

• Must be able to lift 50+ pounds.
• Excellent communication and customer service skills.
• Comfort with using digital tools for selling.

Responsibilities

• Elevate in-store customer experience as a trusted sleep authority.
• Provide product knowledge and recommendations to customers.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase.
• Leverage social media to boost brand awareness and sales.

Skills

Sales

Customer service

Product knowledge

Relationship building

Digital tools

Tools

Digital tools

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and offering best-in-class products. You’ll execute Mattress Firm selling programs using digital tools to support a seamless omnichannel experience.

Create customer-centric environments, provide product knowledge, and build lasting relationships. You’ll drive individual sales and KPIs, maintain post-purchase relationships, monitor competition, and contribute to brand growth through