Sleep Experience Specialist — In-Store Sleep Authority

Mattress Firm Inc.; Kendall (FL); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Mental health resources

Medical/dental/vision

Pay on-demand

Base pay/uncapped commission

Employee discounts

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and providing best-in-class product knowledge. You will support selling programs, use digital tools, and foster an omnichannel, customer-centered environment.

You will build strong customer relationships, drive sales KPIs, participate in training, and stay aware of competitors. The role requires lifting 50+ pounds and offers benefits including 401(k), health plans, and employee

Responsibilities

• Elevate in-store experience as a trusted sleep authority.
• Drive individual sales performance and KPIs with digital tools.
• Maintain customer relationships during and after purchase.
• Provide product knowledge information and act as subject matter expert.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and providing best-in-class product knowledge. You will support selling programs, use digital tools, and foster an omnichannel, customer-centered environment.

You will build strong customer relationships, drive sales KPIs, participate in training, and stay aware of competitors. The role requires lifting 50+ pounds and offers benefits including 401(k), health plans, and employee