Sleep Expert: In-Store Sleep Authority & Sales Pro

Mattress Firm Inc.; Cincinnati (OH); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and recommending best-in-class products. You will execute Mattress Firm selling programs with digital tools and support a seamless omnichannel environment that places the customer at the center.

Build relationships, provide product knowledge, and drive sales performance and KPIs while upholding company values.

Qualifications

• Customer service experience in a retail setting preferred.
• Ability to meet sales KPIs and work with digital tools.
• Strong product knowledge and communication skills.],
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Responsibilities

• Elevate the in-store customer experience as a trusted sleep authority and recommend best-in-class products.
• Execute selling programs using digital tools and support a seamless omnichannel environment centered on the customer.
• Cultivate strong relationships, provide product knowledge, and drive sales performance and KPIs while upholding company values.

Skills

Customer service

Sales

Communication

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and recommending best-in-class products. You will execute Mattress Firm selling programs with digital tools and support a seamless omnichannel environment that places the customer at the center.

Build relationships, provide product knowledge, and drive sales performance and KPIs while upholding company values.