Sleep Expert: In-Store Sleep Solutions Pro

Mattress Firm Inc.; West Kendall (NY); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge. You will support Mattress Firm selling programs and use digital tools to create a seamless omnichannel environment, putting the customer at the center and building lasting relationships.

Responsibilities include driving sales performance, resolving post-purchase issues, staying aware of competitors, and leveraging social media to boost

Qualifications

• Bilingual - Spanish (Preferred)

Responsibilities

• Elevate in-store experience as a trusted sleep authority.
• Drive individual sales performance and KPIs using Mattress Firm selling programs and digital tools.
• Maintain relationships with customers during and after purchase, including delivery reminders.
• Monitor competition and leverage social media to boost brand awareness and sales.

Skills

Spanish (Preferred)

Job description

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and delivering best-in-class product knowledge. You will support Mattress Firm selling programs and use digital tools to create a seamless omnichannel environment, putting the customer at the center and building lasting relationships.

Responsibilities include driving sales performance, resolving post-purchase issues, staying aware of competitors, and leveraging social media to boost