Sleep Solutions Specialist — Customer-First Sales Expert

Mattress Firm; Amarillo (TX); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on sleep products

Job summary

Mattress Firm is seeking a sales professional to deliver customer-focused service within a 30-45 minute radius of the home store location in Amarillo, TX. You will provide product knowledge, act as a subject matter expert, and drive personal sales while supporting company initiatives.

The role involves maintaining customer relationships during and after purchase, monitoring competitors, leveraging social media for brand awareness, and assisting with physical tasks including lifting up to 50

Qualifications

• Customer-centric mindset with ability to build strong relationships.
• Provide product knowledge and act as subject matter expert for customers.
• Drive sales performance and KPIs while aligning with company values.
• Maintain relationships post-purchase and manage delivery reminders when needed.
• Monitor competitor ads and services to inform selling strategies.
• Use social media to boost brand awareness and sales; lift 50+ pounds when required.

Responsibilities

• Create a customer-centered environment in-store and in-store interactions.
• Share technical and product information to help customers choose.
• Achieve individual sales KPIs while upholding company initiatives.
• Maintain ongoing customer relationships and resolve issues after purchase.
• Track competitor offerings and promotional activity to adapt approach.
• Utilize social platforms to enhance brand visibility and sales.

Skills

Customer relationships

Sales KPIs

Product knowledge

Social media

Physical ability

Job description

Mattress Firm is seeking a sales professional to deliver customer-focused service within a 30-45 minute radius of the home store location in Amarillo, TX. You will provide product knowledge, act as a subject matter expert, and drive personal sales while supporting company initiatives.

The role involves maintaining customer relationships during and after purchase, monitoring competitors, leveraging social media for brand awareness, and assisting with physical tasks including lifting up to 50