Sleep Expert: Unlimited Commissions & Growth

Mattress Firm; Coeur d'Alene (ID); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Mental health resources

Medical insurance

Dental insurance

Vision plans

Pay on demand

Employee discounts

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and delivering best-in-class product knowledge. You will support omnichannel experiences and cultivate relationships, aiming to place the customer at the center of every interaction.

The role emphasizes driving sales performance with uncapped commissions, along with a 401(k) match and comprehensive benefits.

Qualifications

• Experience building strong customer relationships.
• Solid knowledge of mattress products and features.
• Track record of driving sales KPIs in retail.
• Ability to provide helpful customer service and guidance.
• Awareness of competitors and market trends.

Responsibilities

• Cultivate strong relationships with customers, placing them at the center.
• Provide technical and product knowledge to customers as a subject matter expert.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships after purchase and handle delivery reminders.
• Monitor competitor offerings and advertising to inform selling strategy.
• Leverage social media to improve brand awareness and sales.
• Lift, push, or pull 50+ pounds as needed.

Skills

Relationship building

Product knowledge

Sales performance

Customer service

Social media awareness

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities and delivering best-in-class product knowledge. You will support omnichannel experiences and cultivate relationships, aiming to place the customer at the center of every interaction.

The role emphasizes driving sales performance with uncapped commissions, along with a 401(k) match and comprehensive benefits.