Sleep Expert - Uncapped Commissions & Sleep Guidance

Mattress Firm Inc.; Massachusetts; On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Mental health resources

Medical plan

Dental plan

Vision plan

Get paid on-demand

Uncapped commission

Employee discounts on sleep products

Job summary

Mattress Firm is hiring a Sleep Expert to elevate the customer in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will drive personal sales performance, use digital tools, and support an omnichannel shopping journey while building lasting relationships with customers and maintaining knowledge of competing offerings.

This role requires physical ability to lift 50+ pounds and provides uncapped commission with competitive base pay.

Qualifications

• Bilingual preferred - Spanish
• Excellent customer service and communication skills
• Ability to lift 50+ pounds
• Willingness to work in a retail environment with uncapped commissions

Responsibilities

• Elevate in-store experience and act as sleep authority
• Sell products using digital tools and support omnichannel experience
• Drive sales performance and KPIs
• Maintain relationships with customers post-purchase
• Stay informed on competitors and promotions

Skills

Customer service

Communication

Product knowledge

Social media awareness

Lifting 50+ pounds

Job description

Mattress Firm is hiring a Sleep Expert to elevate the customer in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will drive personal sales performance, use digital tools, and support an omnichannel shopping journey while building lasting relationships with customers and maintaining knowledge of competing offerings.

This role requires physical ability to lift 50+ pounds and provides uncapped commission with competitive base pay.