Sleep Expert: Uncapped Commissions & In-Store Sleep Solutions

Mattress Firm; South Euclid (OH); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

401(k) with match

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts

Job summary

Mattress Firm in the United States is hiring Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities. You’ll guide customers to the right mattress and help them sleep better through hands-on product knowledge and personalized service.

You’ll drive sales with uncapped commissions and learn through on-the-job training, while supporting an omnichannel shopping experience and maintaining strong relationships from purchase to delivery.

Qualifications

• Strong focus on customer service and relationship-building.
• Ability to explain product features and benefits.
• Drive sales KPIs and meet compensation targets.
• Lifts 50+ pounds as part of in-store duties.

Responsibilities

• Create customer-centric in-store experiences.
• Provide product knowledge and act as subject matter expert.
• Drive sales performance and KPIs.
• Maintain relationships post-purchase and handle follow-ups.
• Monitor competitor activity and advertising.
• Use social media to support brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Sales performance

Product knowledge

Team collaboration

Multichannel sales

Job description

Mattress Firm in the United States is hiring Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities. You’ll guide customers to the right mattress and help them sleep better through hands-on product knowledge and personalized service.

You’ll drive sales with uncapped commissions and learn through on-the-job training, while supporting an omnichannel shopping experience and maintaining strong relationships from purchase to delivery.