Sleep Expert — In-Store Sales with Uncapped Commissions

Mattress Firm; Avon (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

On-the-job training

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Employee discounts

Job summary

Mattress Firm is seeking Sleep Experts to help customers find the right mattress and achieve better sleep. You’ll work in-store and benefit from uncapped commissions and a 401(k) match, with on-the-job training and development programs.

As a Sleep Expert, you’ll provide product knowledge, cultivate relationships, and drive sales while representing the Mattress Firm brand. This role emphasizes exceptional customer service and teamwork within our inclusive environment.

Qualifications

• Build strong customer relationships and keep customers at the center.
• Provide product knowledge to customers as a subject matter expert.
• Drive sales performance while upholding company values.

Responsibilities

• Cultivate relationships with customers and ensure a positive in-store experience.
• Serve as subject matter expert on Mattress Firm products.
• Drive individual sales performance and KPIs while representing the brand.
• Maintain post-purchase relationships and resolve issues as needed (delivery reminders, etc.).
• Monitor competitors' ads and services to stay competitive.
• Leverage social media to boost brand awareness and sales.

Skills

Customer relationships

Product knowledge

Sales ability

Social media

Lifting 50+ lbs

Job description

Mattress Firm is seeking Sleep Experts to help customers find the right mattress and achieve better sleep. You’ll work in-store and benefit from uncapped commissions and a 401(k) match, with on-the-job training and development programs.

As a Sleep Expert, you’ll provide product knowledge, cultivate relationships, and drive sales while representing the Mattress Firm brand. This role emphasizes exceptional customer service and teamwork within our inclusive environment.