Sleep Expert - Uncapped Commission & Sleep Solutions Pro

Mattress Firm Inc.; Turkey Creek (LA); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

401(k) with employer matching

Excellent career growth opportunities

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You’ll explain features, compare options, and help customers find their dream mattress and achieve better sleep.

The role focuses on driving sales performance and KPIs, maintaining customer relationships before and after purchase, and supporting omnichannel initiatives, with uncapped commissions and a 401(k) match.

Qualifications

• Provide exceptional customer service and sales excellence.
• Explain product features and benefits to help customers choose the right mattress.
• Maintain customer relationships before and after purchase to ensure satisfaction.

Responsibilities

• Elevate the customer's in-store experience by acting as a trusted sleep authority and offering best-in-class products.
• Drive individual sales performance and KPIs while supporting company initiatives.
• Leverage digital tools to support an omnichannel experience and respond to customer needs.

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority and offering best-in-class products. You’ll explain features, compare options, and help customers find their dream mattress and achieve better sleep.

The role focuses on driving sales performance and KPIs, maintaining customer relationships before and after purchase, and supporting omnichannel initiatives, with uncapped commissions and a 401(k) match.