Sleep Expert: Uncapped Commissions & Growth

Mattress Firm, Inc.; Avon (MA); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand Base pay or uncaged

Employee discounts on Mattress Firm

Job summary

Mattress Firm in Avon, MA is hiring a Sleep Expert to elevate the in-store experience with trusted sleep guidance and best-in-class products. You will drive personal sales performance, build lasting customer relationships, and use digital tools to support a seamless omnichannel shopping journey.

As a Sleep Expert, you’ll stay aware of the competitive landscape, participate in brand-building efforts via social channels, and help customers find the right sleep solutions while handling physical

Responsibilities

• The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
• Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm in Avon, MA is hiring a Sleep Expert to elevate the in-store experience with trusted sleep guidance and best-in-class products. You will drive personal sales performance, build lasting customer relationships, and use digital tools to support a seamless omnichannel shopping journey.

As a Sleep Expert, you’ll stay aware of the competitive landscape, participate in brand-building efforts via social channels, and help customers find the right sleep solutions while handling physical