Sleep Expert: Uncapped Commissions & Dream-Centric Sales

Mattress Firm, Inc.; Orchard (TX); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Employee discounts on Mattress Firm

Job summary

Mattress Firm, Inc. is hiring Sleep Experts to enhance the in-store experience by acting as a trusted sleep authority and providing best-in-class product knowledge.

You will drive personal sales, support omnichannel initiatives, and maintain relationships with customers from pre- to post-purchase, including delivery reminders and issue resolution. The role includes uncapped commissions and a 401(k) match, with comprehensive benefits.

Qualifications

• Provide technical and product knowledge information to customers
• Drive sales performance and KPIs
• Support omnichannel experience to create an engaging store environment

Responsibilities

• Create an environment where the customer is at the center by cultivating strong relationships
• Maintain customer relationships during and after purchase (resolve issues, delivery reminders)
• Provide product information and act as subject matter expert for customers
• Leverage social media to positively impact brand awareness and sales
• Lift, push, or pull 50+ pounds.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Mattress Firm, Inc. is hiring Sleep Experts to enhance the in-store experience by acting as a trusted sleep authority and providing best-in-class product knowledge.

You will drive personal sales, support omnichannel initiatives, and maintain relationships with customers from pre- to post-purchase, including delivery reminders and issue resolution. The role includes uncapped commissions and a 401(k) match, with comprehensive benefits.