Sleep Expert: Uncapped Commissions & 401(k) Match

Mattress Firm; Midtown (NC); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and viz

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the customer’s in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will support omnichannel selling programs and use digital tools to place the customer at the center of every interaction.

Responsibilities include building strong relationships, sharing product expertise, driving sales performance, and maintaining post-purchase relationships.

Qualifications

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the customer’s in-store experience by acting as a trusted sleep authority and offering best-in-class products. You will support omnichannel selling programs and use digital tools to place the customer at the center of every interaction.

Responsibilities include building strong relationships, sharing product expertise, driving sales performance, and maintaining post-purchase relationships.