Sleep Expert: Uncapped Commission & Trusted Sleep Authority

Mattress Firm Inc.; Lebanon (TN); On-site; USD 59,000 - 71,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and //

Job summary

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and helping customers find the right mattress. You’ll use product knowledge to guide choices and support omnichannel services, focusing on customer-centric care.

The role emphasizes driving sales performance, maintaining relationships after purchases, and staying aware of competitors. Physical tasks include lifting 50+ pounds; benefits include 401(k) with match and comprehensive

Responsibilities

• Elevate the customer's in-store experience as a trusted sleep authority.
• Provide technical and product knowledge information to customers.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase.
• Be aware of competitors and leverage social media to increase brand awareness.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and helping customers find the right mattress. You’ll use product knowledge to guide choices and support omnichannel services, focusing on customer-centric care.

The role emphasizes driving sales performance, maintaining relationships after purchases, and staying aware of competitors. Physical tasks include lifting 50+ pounds; benefits include 401(k) with match and comprehensive