Sleep Expert: Uncapped Commission & Career Growth

Mattress Firm Inc.; Cupertino (CA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical, dental, vision plans

Employee discounts

Job summary

Mattress Firm in California seeks a Sleep Expert to elevate the in-store experience as a trusted sleep authority, sharing best-in-class product knowledge and guiding customers to their dream mattress.

You will drive personal sales performance, maintain relationships, and support omnichannel efforts while embodying company values. This role requires the ability to lift 50+ pounds and a passion for helping customers sleep better.

Qualifications

• Experience in customer-facing retail roles, with strong product knowledge and upselling skills.
• Excellent communication and interpersonal skills; able to explain features clearly.

Responsibilities

• Elevate the in-store experience as a trusted sleep authority with product knowledge.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase, including delivery reminders.
• Support omnichannel selling and leverage social media to boost brand awareness.
• Assist with training and stay informed about products and promotions.

Skills

Customer service

Sales

Retail environment

Product knowledge

Communication

Job description

Mattress Firm in California seeks a Sleep Expert to elevate the in-store experience as a trusted sleep authority, sharing best-in-class product knowledge and guiding customers to their dream mattress.

You will drive personal sales performance, maintain relationships, and support omnichannel efforts while embodying company values. This role requires the ability to lift 50+ pounds and a passion for helping customers sleep better.