Sleep Expert – Sales

Jobtailor; Hemet (CA); On-site; USD 35,000 - 60,000; Full time

Job summary

Jobtailor is seeking a dedicated sleep authority in Hemet, CA, to elevate the in-store experience and guide customers toward the right sleep solutions. You will leverage digital tools to execute selling programs, nurture relationships during and after purchases, and drive personal sales performance within Mattress Firm initiatives.

The role focuses on customer-centric service, achieving KPIs, and using social media to boost brand presence and drive sales, within a retail environment.

Qualifications

• Must be able to lift 50+ pounds.
• Technical and product knowledge relevant to sleep products.
• Strong relationship-building capabilities with customers.
• Demonstrated sales performance and KPI achievement.
• Experience maintaining customer relationships during and after purchase.

Responsibilities

• Elevate in-store customer experience as a sleep authority.
• Execute Mattress Firm selling programs using digital tools.
• Maintain customer relationships during and after purchase to drive repeat business.
• Drive individual sales performance and KPIs through effective engagement.
• Leverage social media to increase brand awareness and sales.

Skills

Lifting heavy objects

Technical knowledge

Relationship building

Sales performance

Customer relationship management

Job description

Overview

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority
• Execute Mattress Firm selling programs with the use of digital tools
• Maintain customer relationships during and after purchase
• Drive individual sales performance and KPIs
• Leverage social media to impact brand awareness and increase sales

Requirements

• Ability to lift, push, or pull 50+ pounds
• Technical and product knowledge
• Strong relationship building capabilities
• Sales performance and KPI demonstration
• Customer relationship management during and after purchase

Soft Skills

• relationship building
• customer relationship management
• sales performance
• KPI demonstration