Sleep Expert - High-Earning Sales & Uncapped Commission

Mattress Firm Inc.; Alton (IL); Hybrid; USD 73,000 - 90,000; Full time

Benefits offered by this job

On-the-job training

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Pay on-demand or uncapped commission

Employee discounts

Job summary

Mattress Firm seeks a Sleep Expert to elevate the in-store experience with product knowledge and personalized recommendations. You will engage customers, demonstrate mattresses and support a seamless omnichannel journey to help shoppers find their dream mattress and achieve better sleep.

This role requires lifting 50+ pounds, delivering strong sales performance, and leveraging digital tools to stay connected with customers.

Qualifications

• Customer service focus with ability to build relationships.
• Willingness to learn product knowledge and selling programs.

Responsibilities

• Elevate the customer's in-store experience as a trusted sleep authority.
• Provide technical and product knowledge information to customers.
• Drive individual sales performance and KPIs.
• Maintain customer relationships during and after purchase including delivery reminders.

Job description

Mattress Firm seeks a Sleep Expert to elevate the in-store experience with product knowledge and personalized recommendations. You will engage customers, demonstrate mattresses and support a seamless omnichannel journey to help shoppers find their dream mattress and achieve better sleep.

This role requires lifting 50+ pounds, delivering strong sales performance, and leveraging digital tools to stay connected with customers.