Sleep Expert- Sales

Mattress Firm; North Augusta (SC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vision plans

Get paid on-demand

Employee discounts on products

Job summary

Mattress Firm in North Augusta seeks a Sleep Expert to enhance customer experiences by providing expert product knowledge and fostering relationships. This role involves executing selling programs and supporting an omnichannel experience, ensuring customers are at the center of all interactions.

The ideal candidate will drive individual sales performance while maintaining awareness of competitors and utilizing social media for brand awareness. A competitive pay range of $42,000–55,000 per year, along with a robust benefits package, is offered.

Qualifications

• Ability to cultivate strong customer relationships.
• Experience in sales and product knowledge.
• Must be able to lift, push, or pull 50+ pounds.

Responsibilities

• Create a customer-centered in-store experience.
• Provide product knowledge and technical information.
• Drive sales performance and meet KPIs.

Skills

Customer relationship building

Sales performance

Technical knowledge

Social media engagement

Job description

Job Overview

Sleep Expert will elevate and enhance the customer's in‑store experience by being a trusted sleep authority and offering best‑in‑class products. Experts execute Mattress Firm selling programs with digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as a subject‑matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Benefits

• Excellent career growth opportunities through on‑the‑job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on‑demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $42,000‑55,000 per year depending on qualifications and experience. For eligible leadership and individual‑contributor roles, additional bonus opportunities may be available and awarded at the discretion of the company.

Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability: Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.